Delivery Policy

Shipping Policy

Last updated: September 2026

Shipping Areas

Vinoxa ships to the following countries:

  • Metropolitan France
  • European Union (Belgium, Luxembourg, Germany, Spain, Italy, Netherlands, etc.)
  • United Kingdom
  • Switzerland

Delivery Times

  • France: 3 to 5 business days
  • European Union: 5 to 10 business days
  • UK & Switzerland: 7 to 14 business days

Delivery times are provided as an estimate and may vary depending on the carriers and the time of year.

Shipping Costs

Shipping costs are calculated automatically at checkout based on your address and the weight of your order.

Order Tracking

A confirmation email with a tracking number will be sent to you as soon as your order has shipped.

Delivery Issues

In the event of a damaged, lost, or unreceived package, contact us immediately at contact@vinoxa.eu with your order number. We will do what is necessary to resolve the situation quickly.

Returns

⚠️ Important reminder: Returns are ONLY accepted if the packaging is pristine and in its original condition. No exceptions. Consult our full Return Policy.